Santa Clara Law Technology Help Desk
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Santa Clara Law Technology FAQ's
Getting Started at the Law School
Law School Orientation Computer Check-list Page
Preparing for orientation - I got accepted to SCU LAW so where do I fit in the grand scheme of things, technology-wise?
Preparing for Orientation Part 1 - Setting up SCU eCampus, G-Suite eMail, and Camino before SCU LAW Orientation in detail.
Preparing for Orientation Part 2 - Setting up SCU WiFi, Policy Key, and SafeConnect
Are you considering a new laptop computer for Law School?
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Where is the circulation/Information Services desk?
Who do I contact to get Lexis Nexis help?
SmartPrint, Lexis printers, and copy machine locations in the library.
I need help with Lexis/WestLaw/Bloomberg.
How do I print on a transparency?
Examsoft Softest Help
How to install Examsoft Examplify on a computer running Windows or Mac OS.
How do I make sure Examsoft Examplify will start correctly and then successfully upload my exam?
Let's Examplify! How do I start and end an exam in Examplify.
Why is Santa Clara Law using Examsoft Softest/Examplify? It just seems to have a lot of random issues before, during and after my exams that adds to my stress level!
Cursor is erratic when typing in Softest/Examplify (Windows 10)
See all 37 articles
SCU Network Security
2018: Meltdown and Spectre
I've been on summer break and have returned to Campus. SafeConnect/WiFi doesn't let me on the Internet.
In late May 2017, SCU will change how you log into some MySCU Apps.
SafeConnect accounts may get refreshed every academic quarter or semester? Why????!!!
Passwords, SafeConnect, logins, etc. Why do we have them?
See all 11 articles
Getting connected to SCU-Guest
What is the difference with SCU-Guest, SCU-Student, SCU-Employee, etc.?
SAFECONNECT - Why is it telling me to download it again for the umpteenth time!
HOW TO: access university applications off-campus via VPN portal (Staff and Faculty only)
I am on SCU-Student but the security login does not prompt me after installing SCU/Cisco Policy Key software
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Classrooms, Conference Rooms, and Study Rooms
How do I reserve a study room in Charney Hall?
Printing - Smartprint and General Printing
I need to print using MyPrint Center in Charney hall. How do I pull up Charney Smart Print printers?
What are my printing options when I am on Campus?
When I print to SmartPrint via SP2.scu.edu, the font and/or format is slightly different? why?
How to release your Smartprint jobs (step by step photo gallery)
Why doesn't my PDF print to the SmartPrint printer?
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I need to completely uninstall Office 365 from my computer (Windows Only)
Word 365: I have a section within my document that needs different numbering...
How do I remove notifications to install Windows 10?
QuickTime for Windows is now deemed unsecure so uninstall it now!
How do I create a restore point in Windows 7?
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Apple Mac OS
Does SCU support Mac OS High Sierra?
I need to uninstall Sophos in order to re-install it again to satisfy SCU-student wireless authentication process (Mac only)
I need to uninstall Office 365 (2016) for Mac OS. How do I do that?
I am using a Mac and trying to setup Outlook. However, it is giving me an error?
How to I find my missing iPhone?
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I tried to reset my eCampus password but I noticed my recovery email is something that I don't use anymore. How do I change my recovery email to my SCU GMail account or another active personal email account?
I'm a law student, and I need to record a guest speaker in a Bannan Hall classroom. What do I do?
I'm a incoming (or current) law student. Is it true that I can get Microsoft Office 365 for free? Yes, you can!
CAMINO - why can't I see my current courses?
What to do when the classroom and/or the conference room is too hot or too cold?
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General Technology FAQs
Is eCampus mobile friendly?
If you are a SCU student, then get Microsoft Office 365 for free while you are a registered student at SCU.
Where do I download Sophos, SmartPrint client, etc.?
Anti-Virus programs that work with SafeConnect
Network Password Reset (MySCU, GMail, SafeConnect portal, etc)
See all 8 articles